One local team for all of it.
From a 24/7 help desk to cybersecurity, cloud, and phones — ShaferTech handles every part of your business technology, for one predictable monthly fee.
Managed IT Department
Your complete, outsourced IT department — proactively monitored, maintained, and supported for one predictable monthly fee. We become the team you call for anything technology.
Talk to us about Managed IT24/7 Help Desk
Live support whenever you need it, from technicians who already know your environment.
On-site support
Hands-on help at your location across Northern California when remote isn't enough.
Proactive monitoring
We watch your systems around the clock and resolve issues before they bite.
Patch management
Operating systems and applications kept current and secure, automatically.
Network management
Switches, firewalls, and Wi-Fi designed, maintained, and optimized.
IT strategy & budgeting
A long-term roadmap and transparent budgeting — no surprise project fees.
Cybersecurity as a Service
Layered, always-on protection that keeps your business and your clients safe — and helps you meet the compliance requirements your industry demands.
Talk to us about CybersecurityEndpoint protection
Next-gen antivirus and EDR on every device, monitored 24/7.
Email security
Stop phishing, spoofing, and malware before it ever reaches the inbox.
Multi-factor authentication
Stop a stolen password from ever becoming a breach.
Backup & disaster recovery
Tested, isolated backups so ransomware is a hiccup, not a catastrophe.
Security awareness training
Turn your team into a confident first line of defense.
Monitoring & response
Continuous threat monitoring backed by a real human response.
Cloud Services
Design, migration, and day-to-day management of the cloud tools your team relies on — built to scale up and down as your business grows.
Talk to us about Cloud ServicesMicrosoft 365
Email, Teams, and Office managed, secured, and fully supported.
Cloud migration
Move to the cloud smoothly, with nothing left behind.
Cloud backup
Automatic, redundant backup of your most critical data.
Identity & access
The right people get the right access — and nothing more.
Infrastructure
Servers and infrastructure that scale with demand.
File & collaboration
Secure file sharing your whole team will actually use.
VoIP & Connectivity
Modern business phone systems and rock-solid networking — all backed by local support that actually answers when you call.
Talk to us about VoIPHosted VoIP
Cloud phone service that eliminates on-site PBX hardware — HD calling on any device.
Unified communications
Voice, video, messaging, and conferencing brought together in one place.
Call routing & auto-attendant
Virtual receptionists, call routing, call recording, and voicemail-to-email.
Networking & Wi-Fi
Fast, reliable, secure networks for every corner of your office.
Install, support & call quality
Planning, deployment, and ongoing tuning for crystal-clear calls.
Frequently asked.
How does your pricing work?
Most clients are on a flat monthly fee based on the number of users and devices we support — no hidden charges and no surprise project bills. We'll give you a clear quote after a quick assessment.
What does onboarding look like?
Support starts right away — from day one we're available to help your team. In parallel, we assess your environment, document everything, and tighten security and backups in the background, with no disruption to your day.
Are we locked into a long contract?
We offer flexible agreements and earn your business every month. We recommend the term that makes sense for you — never one designed to trap you.
Do you support businesses that already have IT staff?
Yes. Our co-managed option complements your existing team or tools — we fill the gaps and take work off their plate.
What areas do you serve?
Businesses across Northern California — Chico, Oroville, Red Bluff, Redding, Quincy, Susanville and the surrounding counties.
Do you offer after-hours support?
Yes. Clients get a 24/7 live support line for urgent issues, on top of our regular business hours.
Let's build your IT plan.
Book a free consultation and we'll map the right mix of services for your team, your industry, and your budget — no pressure, no jargon.